Region:   International United States Sweden Germany Ukraine

Clinical Support

Clinicians using Carbonhand are supported throughout the entire process

Professional support and clinical training

Clinicians using Carbonhand are supported throughout the entire process, from initial patient selection to long-term use. Bioservo AB provides structured clinical training, onboarding support, and guidance on assessment, fitting, and configuration to ensure safe and effective use. Ongoing support is available for clinical questions, case discussions, and follow-up adjustments as patient needs evolve. This collaborative approach enables clinicians to confidently integrate Carbonhand into clinical practice while maintaining a high standard of patient care.

Our Clinical Support Team

Our dedicated Clinical Team is available to support you with:

  • Structured clinical training
  • Guidance on assessments and case discussions
  • Onboarding support
  • Remote support during fitting and configuration to ensure safe and effective use
  • Ongoing product updates and clinical collaboration

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Center of Excellence Program

Bioservo's exclusive program equips clinicians at selected V.A. Centers to identify, onboard, and support successful integration of the Carbonhand into daily use.

The Center of Excellence program includes:

  • Product training
  • Clinical training
  • Peer-to-peer consultations
  • Ongoing clinical support
  • Demo kit provided for clinic use

As a participant in the Center of Excellence Program, practitioners will be able to

  • Identify appropriate candidates for Carbonhand
  • Perform clinical assessments and patient fittings
  • Provide onboarding assistance and device configurations
  • Support successful integration to promote greater independence with daily activities

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