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Ironhand® wins NASA Commercial Invention of the Year Award (regulatory information)

World’s first soft robotic muscle strengthening system. Developed in collaboration with leading Fortune 500 companies

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Support and Warranty

Support

For support issues related to Ironhand, please contact Bioservo customer support via email: support@bioservo.com

Warranty

Follow the procedure below for warranty claims:

• Check the Ironhand’s functionality by doing a performance test.

• If an error occurs, do not use the glove. Consult the “Troubleshooting” documentation.

• If no solution can be found, please note that no service can be done by the operator.

• Fill out the form below. If possible, include photos or other types of documentation that clarifies the problem.

• When the defect is confirmed by Bioservo, return the failed equipment to the supplier.

• Make sure the package is well protected during shipping.

• If a battery is shipped, please include the battery safety data sheet (SDS).

• The faulty equipment will be repaired or replaced and sent back as quickly as possible.


Warranty Claim Form

Customer company name
7-digits, starts with two letters, ends with five figures.

Thank you for submitting the warranty claim.


We will get back to you shortly.


regards,

The Bioservo Team